Privacy policy: what we collect
and what we do with it
The short version: we collect enough to answer your enquiry and run your project, we do not sell anything to anyone, and you can ask us to delete it all.
Who we are
Smart Interiors Lab Pty Ltd (ABN 63 142 857 903) is an interior design studio at 213 Harrington St, Hobart TAS 7000. We are the data controller for everything collected through this site and during client work. You can reach us at smartinteriorslab@gmail.com or +61 7 3862 4189.
What we collect
Depending on how you use the site and our services, we collect:
- Contact details you give us through forms: name, email or phone, and whatever you tell us about your project.
- Project information: your address, floor plans, photos of your place, budget figures and site notes.
- Billing details for invoices and payment records.
- Basic analytics: which pages get read and how people found the site, collected through cookies described in our cookie policy.
What we use it for
- Answering enquiries and booking consultations.
- Preparing quotes, drawings and documentation for your project.
- Sending invoices, project updates and the occasional check-in after handover.
- Meeting our tax and record-keeping obligations under Australian law.
We do not run a newsletter list, we do not buy data and we do not sell your details to anyone. Ever.
Who sees your information
Inside the studio, only the people working on your project. Outside it, we share details only where the job requires it: your builder and joiner get what they need to build, suppliers get delivery addresses for orders you approved, and our accountant sees invoices. Everyone we share with is bound by confidentiality or their own privacy obligations.
How long we keep it
Enquiry details that never become projects are deleted after 12 months. Project files, invoices and site records stay for seven years because Australian tax law requires it. Photos of finished work stay in our portfolio only with your written permission, and you can withdraw that permission at any time.
Your rights
Under the Australian Privacy Act 1988 you can ask to see, correct or delete the personal information we hold about you. If you are in the EU or UK, GDPR gives you the same rights plus portability and the right to object to processing. Either way, email smartinteriorslab@gmail.com and we will action it within 30 days.
For the full picture on GDPR rights and how they apply to an Australian studio, see our legal and GDPR page.
Complaints
If you think we have mishandled your information, talk to us first and we will fix it. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au). EU residents can contact their local supervisory authority.
Ask us about this policy
smartinteriorslab@gmail.com
+61 7 3862 4189
Mon to Fri 9:00 to 18:00
Smart Interiors Lab, Hobart



